For everyone applying to be cabin crew. Airlines decide in a single day, from a handful of short exercises. Go through that day here first: every exercise is scored, and every report shows exactly what to fix.
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Passenger in 18C. Boarding is nearly finished. There's free bin space two rows back. You may not move another passenger's bag without their permission.
"Excuse me, there's no space above my seat. That black bag isn't mine, so move it. I paid for this seat and I want my bag right here."
Advice like "smile, dress well and use STAR" is free everywhere. What's missing is practice.
An assessment day lasts for hours and you're observed in every exercise, yet most people have never done a group task, a role play or a recorded interview before they walk in. Jumpseat Academy lets you rehearse each stage, get scored, and try again as often as you need.
You're assessed from the moment you enter the building until you leave. Every exercise here trains you to show these six.
Eight practice rooms and a full assessment day simulator. All material is original and built in the formats airlines use. Every attempt is scored, and every weak area links to the guide chapter that fixes it.
Go through a full day in order: online judgement test, group exercise, English test, numerical test, role play and the final interview introduction. After each stage you hear whether you're through.
In "Real day" mode, a score below the pass mark or a safety failure ends your day there, as it would at a real assessment. "Practice" mode runs every stage and shows where you'd have been released.
The passenger reacts to what you say. Full bins, nervous flyers, one drink too many, a passenger feeling faint, vaping in the toilet.
Scored on Listen, Empathise, Act, Deliver and Safety. Give in to an unsafe demand and the run fails, like it would on the day.
Work with Marco, who talks over everyone, Aisha, who only speaks when invited, and Lena, who drifts off the task. Survival ranking, crew delay plans, debates and more.
Scored on five behaviours assessors watch, with red flags like dominating or staying silent.
Quick test (25 questions, 15 minutes) or full test (50 questions, 30 minutes). Tenses, grammar, cabin vocabulary, numbers and phonetic alphabet, reading and service language.
A new mix every time. Each wrong answer comes with the right one and an explanation.
Write or paste your introduction and get it checked for structure, evidence, airline fit, length at a calm speaking pace, clichés and filler words.
Rework it and run it again until it's ready.
The situational judgement test airlines use for online screening. Read a situation on board and choose the most and the least effective response.
Scored on customer focus, teamwork, safety and rules, integrity, composure and initiative, with the reasoning for every option.
Practise the one-way recorded interview: a question appears, you get thinking time, then the camera records against the clock. Watch yourself back and rate 12 checks.
Recordings stay on your device and are never uploaded.
Cabin crew maths: duty-free sales and change, currency conversion, percentages, times and time zones, and reading tables.
Quick test (15 questions) or full test (30 questions), with every answer explained.
The phonetic alphabet, the 24-hour clock and time zones, airport codes, geography, cabin and safety terms, crew roles and aircraft basics.
The background that helps you sound like you belong at the interview.
A readiness score built from your latest results in every area, weighted the way an assessment day is. See your weakest skills and what to practise next.
Requirements come from each airline's own careers page. Stages marked reported come from candidate experiences.
Seven of the 20 airlines are shown here. Members also get guides for Air Arabia, Saudia, Riyadh Air, flynas, flyadeal, Gulf Air, Kuwait Airways, Oman Air, Turkish Airlines, British Airways, Jet2, Singapore Airlines and Cathay Pacific.
Learn the method in the guide, then practise it in the trainer. Start with the Playbook and add the guide for each airline you're applying to.
17 CHAPTERS · THE CORE GUIDE
110+ QUESTIONS · 11 CATEGORIES · 20+ MODEL ANSWERS
40-QUESTION PRACTICE TEST · ANSWER KEY
ONE PER AIRLINE · SAME STRUCTURE
FROM THE APPLICATION TO A SECOND ATTEMPT
I was really nervous about my first cabin crew assessment. The interview and assessment day tips helped me know what to expect.
The airline-specific sections were so helpful. I could focus on the recruitment process for the airline I wanted to apply to.
I used to think the group exercise was all about speaking the most. The guide completely changed how I approach teamwork.
My CV needed a lot of work. The examples were simple to follow and helped me make it much more professional.
I had not thought much about posture, grooming or how I enter a room. Those little details made me feel more prepared.
The common interview questions were great for practising out loud. I feel much more confident talking about customer service situations.
What I liked most was how practical it felt. No long theory, just useful advice for each part of the assessment.
The role-play scenarios helped me think through how to handle difficult passengers while staying calm and professional.
I had no idea how much teamwork matters during recruitment. The group task examples gave me a clearer picture.
The step-by-step preparation plan helped me organise everything before assessment day instead of leaving it until the last minute.
Most candidates prepare for 2 to 6 weeks. Stay as long as you need, then cancel in one click.
Not ready to pay? Try a role play and an English test free.
If you're not happy, email us within 7 days of your first payment and we refund it in full. It applies to your first month.
Cancel from your account page at any time. You keep access until the end of the month you've paid for, and you won't be charged again.
No. Airlines don't publish their tests, and no one can legally sell them. Every role play, group task and English question here is original, written to match the formats, topics and difficulty candidates report from real assessment days.
Both include every exercise with unlimited attempts. Crew Complete adds the full guide library: 28 guides, including all 20 airline guides, the Interview Question Bank, English for Cabin Crew and the five stage guides. Your reports link each weak area to the chapter that fixes it.
No. We're independent and not affiliated with or endorsed by any airline. Airline names are only used to describe the recruitment process each guide covers. All practice questions and scenarios are original.
Requirements are taken from each airline's official careers page and show a "last verified" date. Anything based on candidate experience is marked "reported", because it can differ on your day. Always check the official page before you apply.
No. Every exercise works for every airline, and Crew Complete includes all 20 airline guides. They share the same structure, so you can see exactly where the airlines differ.
Each airline guide includes a 7-day plan of 30 to 45 minutes a day. If you have two weeks, follow the 14-day plan in the Playbook.
No one honestly can. Preparation helps you perform at your best, but airlines make the final decision.
Renews monthly. Cancel anytime. Full refund within 7 days of your first payment.
Not ready to pay? Try a role play and an English test free.
